Return Policy

We Offer Returns on following cases

• 1. Product is damaged/defective.
• 2. Differ from the description on the website.
• 3. Wrong item delivered/Wrong Colour/Wrong Size/Wrong Quantity.
• 4. Missing parts/accessories.

Return Eligibility

• In case of returning the product, the customer needs to inform us within 2 days of receiving the order. In case, if you received a damaged product, it must be reported to us within 12 hours of delivery.
• If the product is delivered defective or damaged, in that case, customer needs to inform us through Register email ID and sent it to thegloriousbath@gmail.com or Call us at +91-9582795126 within 12 hours from the time of delivery.
• Products should be unused.
• All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
• Invoice should be available.
• Products marked as “non-returnable” on the product detail page cannot be returned such as Electronics, Cartridges, Safety, Tyres, Electricals & Car-care.

Returning a Product

There are 2 ways to Return the product. One is to return the product from our side where we send the courier partner and get the product picked up from customers. However, in some cases, if we cannot provide a return service then the customer needs to send the product to us through India Post only. Once, the product is received by us, then we will reverse the courier charges.

Steps to follow to Return a Product

• Customer needs to inform us through call/email within 2 days of receiving the order.
• The product should be unused.
• The invoice should be available.
• We will raise a request for Reverse pickup and try to arrange it from our end. Once the pickup is arranged our courier partner will collect the product within 3-5 business days.
• The customer needs to pack the product with Brand packing & paste the invoice on it.
• The customer will hand over the product to the courier boy.
• Once the pick-up is done, the product will be sent to us by the courier partner.
• After receiving the product, a quality check will be done over the product by our team which takes 2 days time.
• If the product is found damaged/defective by our team, We will try to arrange a replacement; however, it depends on the availability of the product.

Once sent, the customer needs to share the Courier slip along with the following bank details at thegloriousbath@gmail.com

• 1. Account number
• 2. Account holder name
• 3. IFSC Code
• In case, after receiving the product if we find any discrepancy by our Quality inspection team, we will re-ship the product to the customer and in that case, the customer will have to bear the courier charges for re-shipment in order to receive the product. No courier charges for sending the product will be reimbursed.

Other Terms and Conditions

• Products marked as “non-returnable” on the product detail page cannot be returned such as Electronics, Cartridges, Safety, Tyres, Electricals & Car-care.
• Product Purchases under clearance sale will not be covered under the Return policy.
• Products sold as a combo can’t be returned individually.